Store: ITShop
Contact Information: Al Rawabit Al Sareea Computers LLC Souq Al kabeer Budrdubai UAE
Delivery Time: 0 to 1 Days
Shipment Info: Free Shipping for orders above 500 AED, 0 AED otherwise
Payment Methods:
  • Cash On Delivery
  • Cod Card
Warranty: Click here to view Returns & Warranties Policies

ITShop Return & Warranty Policies


Are returns permitted? What are the conditions and time limit?
Yes if unopened, sealed in original packaging and within 7 days from delivery.

Will I be refunded or given a store credit to buy something else from ITShop?

If I return the item who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Customer pays for shipping.

How long will it take for me to get my refund from ITShop?
Within 7 days.


What malfunctions or product problems do ITShop warranties cover?
1 Year Seller Warranty on All products (Apple products have 1 year manufacturer warranty).

If there is something wrong in the product which is under warrantee how long will it take ITShop to pick it up fix it and deliver it back?
15 days

Who pays for shipping back and re-delivering the item?
Customer pays for shipping.

Can I return a product that has a malfunction and get my money back?
Depends on the problem.

If an item I ordered turned out to be malfunctioning and ITShop doesn’t have any other in stock to replace it what happens then?
Money refunded.

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