Store: Mykada
Website: https://www.mykada.com/
Contact Information:
[email protected]
Delivery Time: 3 to 5 Days
Shipment Info: Free Shipping for orders above 0 AED, 0 AED otherwise
Payment Methods:
  • Visa
  • MasterCard
Warranty: Click here to view Returns & Warranties Policies

Mykada Return & Warranty Policies

RETURNS


Are returns permitted? What are the conditions and time limit?
Within 15 days of purchase. The product should be unused and in original packing without any blemishes

Will I be refunded or given a store credit to buy something else from Mykada?
We give a store credit to buy something else from Mykada.

If I return the item who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Mykada will arrange for pickup from customer however the shipping fee will be charged to the customer.

How long will it take for me to get my refund from Mykada?
A store credit will immediately appear in the customers account with MyKada

WARRANTY


What malfunctions or product problems do Mykada warranties cover?
All manufacturing defects hardware & software are covered under warranty. Damages due to liquid spills or external causes are not covered under warranty

If there is something wrong in the product which is under warrantee how long will it take Mykada to pick it up fix it and deliver it back?
Mykada will fix and deliver the product within an average 2 weeks period.

Who pays for shipping back and re-delivering the item?
For manufacturing defects Mykada will arrange for shipping and re-delivery. If external damages are assessed the customer will have to pay on a case to case basis.

Can I return a product that has a malfunction and get my money back?
Customer can return the product for refund or store credit

If an item I ordered turned out to be malfunctioning and Mykada doesn’t have any other in stock to replace it what happens then?
Mykada will suggest an alternate product with similar specifications and price. If there are no products that satisfy the customers needs the price is refunded or store credit offered

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