Store: Trobone
Website: http://trobone.com/
Contact Information: 17th Floor C Dubai Creek tower Deira Dubai
[email protected]
Delivery Time: 2 to 4 Days
Shipment Info: Free Shipping for orders above 0 AED, 9 AED otherwise
Payment Methods:
  • Visa
  • MasterCard
  • Cash On Delivery
Warranty: Click here to view Returns & Warranties Policies

Trobone Return & Warranty Policies

RETURNS


Are returns permitted? What are the conditions and time limit?
No

Will I be refunded or given a store credit to buy something else from Trobone?
Money Refund

If I return the item who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Trobone

How long will it take for me to get my refund from Trobone?
Within 7 Business Days

WARRANTY


What malfunctions or product problems do Trobone warranties cover?
Yes (From 1 month to 1 Year depending on the product)

If there is something wrong in the product which is under warrantee how long will it take Trobone to pick it up fix it and deliver it back?
15 Business Days

Who pays for shipping back and re-delivering the item?
Trobone

Can I return a product that has a malfunction and get my money back?
Yes

If an item I ordered turned out to be malfunctioning and Trobone doesn’t have any other in stock to replace it what happens then?
Refund

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